As a result of the pandemic, logistics companies and retailers have pivoted their business models and altered their processes to offset ongoing disruptions and concerns. With new processes comes the challenges of the unfamiliar, and executives may find themselves monitoring the adjustments closely to ensure they are working for a company’s supply chain and consumers. To determine their success, some may evaluate their perfect order fulfillment metrics — a measurement used to determine efficiency that is quantified by the number of orders successfully delivered to the correct location, with the correct product, at the correct time. Other factors, such as product condition upon arrival, and customer satisfaction, also play a role in perfect order fulfillment.
However, with consumer demand at an all-time high and the shortage of supply chain workers remaining a prominent issue, some companies may find it difficult to meet a satisfactory perfect order fulfillment metric.
How to Improve Perfect Order Fulfillment
Companies looking to improve their perfect order fulfillment rates may consider implementing a variety of best practices:
- Using effective warehouse management systems to streamline processes.
- Implementing order prioritization practices based on factors such as order date.
- Increasing routine quality checks at various points throughout the fulfillment process.
- Employing supply chain technology solutions to improve operations and lower the risk of human error.
Manufacturers may also consider partnering with a plastic pallet pooler to efficiently manage the shipping pallet fleet. iGPS plastic pallets incorporate smart features that make them traceable throughout a supply chain. These features allow companies to capture data at any point of distribution, ensuring better planning and efficiency, and helping to lower a company’s Total Cost of Business (TCOB). Additionally, iGPS plastic pallets generally last four times longer than wood pallets and are 100% recyclable. At the end of their useful lifespans, they are broken down and remolded into new pallets again.
Benefits of Perfect Order Fulfillment
Utilizing perfect order fulfillment as a metric to track the success of the supply chain can bring other benefits to a business’s operations:
- Helping to quickly identify areas of improvement and address them to enhance the customer experience.
- Allows companies to track the efficacy of changes made and adjust where needed.
- Maintains order fulfillment performance because it is constantly being tracked and evaluated.
There is no question that perfect order fulfillment is a desirable goal — after all, who doesn’t want supply chain accuracy, successful transactions, happy customers, and fewer returns? As companies continue to adapt to changing markets and consumer behavior patterns, monitoring their perfect order fulfillment is an effective way to measure their success. By implementing key best practices and striving for improved processes, the ultimate goal of perfect orders becomes more achievable.
Companies committed to perfect order fulfillment use iGPS plastic pallets for all their shipping needs. Our lightweight, recyclable plastic pallets are trackable throughout the supply chain and can lower your Total Cost of Business. For more information, contact us at 1-866-557-0047, email a specialist at [email protected], or visit our contact page.